Jan. 29, 2018 By Tara Law
Three Queens congress members have called on the head of the U.S. Postal Service to address mail delivery problems in Queens.
The officials, in a Jan. 23 letter addressed to Postmaster General Megan Brennan, listed a series of issues such as delivery delays, incorrectly delivered mail, package problems and poor customer service at local post offices.
The mail conditions are “frankly unacceptable,” the letter said, which was signed by Congress members Joseph Crowley, Grace Meng and Gregory Meeks.
“It has come to our attention from our constituents that mail delivery standards throughout Queens are not meeting even the most basic expectations,” the letter read.
“As you know, New Yorkers rely on the United States Postal Service (USPS) as an effective and dependable means of communication. Essential matters, such as Social Security benefits, bills, vital medical prescriptions and equipment, government issued identifications, and financial documents are processed and delivered by USPS every day.”
The elected officials said the problems need to be addressed “immediately.”
The letter comes on the heels of Winter Storm Grayson, the “bomb cyclone” that hit New York on Jan. 4.that caused mail delays at the time. However, the letter notes that the mail system in Queens has been plagued with problems for some time.
USPS spokesman Xavier Hernandez told the Queens Post that postal service is attempting to correct these problems.
“We share the Members’ concerns and are committed to working with them to resolve issues identified by their offices,” Hernandez wrote in an e-mail. “We will continue to work to ensure all customers receive the level of service they expect and deserve.”