July 12, 2017 Christian Murray
The MTA will be installing countdown clocks across many of its subway lines in the next six months–including on the 7, N, W, F and E lines
The latest batch of countdown clocks are to appear across 40 stations along the C line this month, with additional countdown clocks being gradually rolled out into coming months. The last line to get them will be the 7 line in December, when all 22 stations will get them.
Melissa Orlando, founder of a local tranportation advocacy group called Access Queens, believes the addition is a good start but that the agency has a very long way to go.
“This is great news and long overdue in terms of the MTA improving its ability to communicate with passengers as to how long they need to wait for their next train, but it does nothing to remedy the fact that delays have gone up 152% over the past 5 years according to City Comptroller Scott Stringer’s most recent report.”
Other members of the group, such as Joseph Anastasio, the group’s research analyst, expressed skepticism as to the effectiveness of the clocks.
“If these countdown clocks are placed at the platforms rather than the turnstiles, by the time passengers see how long their trains will be delayed, they will have already paid their fare and swiped their card,” he said.
The rollout schedule as listed today is as follows: