You are reading

Signal Problems Caused Subway Delays Most Mornings in 2019: Report

Crowding on the Queensboro Plaza platform (File Photo)

Jan. 14, 2020 By Kristen Torres

Signal problems affected nearly four out of every five weekday morning commutes on city subways last year, according to a new report.

The Riders Alliance released its findings on Monday, revealing 78 percent of morning commutes in 2019 were delayed due to signal issues. That number is down from 2018, when 92 percent of morning commutes were affected.

“Four out of five mornings with signal problems is still pretty bad,” said Riders Alliance Policy & Communications Director Danny Pearlstein. “The governor needs tell us when we can expect meaningful improvements.”

The group looked into signal malfunctions—which determine when a train can move down the tracks—between 6 a.m. and 10 a.m. during 253 non-holiday workdays in 2019. It found that 198 morning rush hour commutes were delayed due to signal malfunctions, keeping riders from work and other appointments, the report said.

The Riders Alliance blamed the nearly century-old transit system for the delays.

“With congestion pricing coming and the MTA Capital Program approved, New Yorkers need to know when signal upgrades will happen on subway lines across the city,” Pearlstein said.

The MTA’s 2020-2040 Capital Plan—which was approved Jan. 1—includes $7.1 billion in signal modernization, which will serve more than 50 percent of passengers across 11 train lines, according to the MTA.

But transit advocates are demanding Governor Andrew Cuomo and MTA officials release a timetable for signal upgrades promised under the plan.

“Governor Cuomo and the MTA have broadly described how they plan to fix the subway, but they need to fill in the details with a timetable for signal improvements and other critical upgrades riders are depending on,” said Colin Wright, a senior associate at TransitCenter.

And although MTA officials have yet to release a timetable for signal improvements, the agency recently announced a $245.8 million contract to upgrade signals on the A, C and E lines along 8th Avenue in Manhattan.

email the author: news@queenspost.com
No comments yet

Leave a Comment
Reply to this Comment

All comments are subject to moderation before being posted.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Recent News

Queens Together launches ‘Unofficial US Open Dining Guide’ encouraging fans to sample restaurants along the 7 line

Aug. 20, 2025 By Shane O’Brien

The US Open returns to Flushing Meadows Corona Park this Sunday, with more than 1 million attendees anticipated to take mass transit to the iconic annual tennis event. With hundreds of thousands of fans set to take the 7 out to the Billie Jean King National Tennis Center, there is a world of delicious local eateries lying beneath the elevated train tracks should any fan wish to stop en-route to the US Open.

Can Queens’ food scene thrive with both trucks and restaurants?

Aug. 19, 2025 By Jessica Militello

In Jackson Heights at 4 p.m. on a Thursday afternoon, Roosevelt Avenue is buzzing with energy as commuters file in and out of subway cars and onto the street and cars and trucks grapple to get down the busy road. The street is filled with rows of shops and restaurants, along with food carts, street vendors and food trucks along the avenue. The almost-but-not-quite the weekend lag leaves hungry commuters faced with another choice to make throughout their day and the array of food truck options in busy areas like Jackson Heights offers customers convenience and delicious food without breaking the bank, two features that can feel vital, particularly with rising costs of living and pressure from inflation.